Refund policy

Due to the perishable nature of our products, we do not accept returns on chocolate items.

However, your satisfaction is important to us.

We offer refunds or replacements in the following cases:

• Damaged items upon arrival
• Incorrect products received
• Missing items

To request a refund or replacement:

• Contact us within 48 hours of delivery
• Provide clear photos of the issue

Approved refunds will be processed back to the original payment method within 5–10 business days.